Proactive. Reliable. Flexible
Augment your business process with our tailored CRM solutions
Customer needs can often get sidelined in the race to reach your business goals. Our CRM solutions ensure that you don’t need to choose between the two. We help protect your businesses from delayed responses and mismanaged customer support operations with the technology and support you need. Our CRM solutions are agile and can be custom-fit according to industry-specific requirements. Deliver exceptional customer experience and elevate your brand image with our full suite of CRM solutions that can be tailored to your specific requirements.
CRM Management Solutions by SuperSeva Global
Software App Support
Our agents work around-the-clock to ensure that all your customer concerns are addressed promptly. From hand holding your customer during app download to installation and use, our experts are equipped to deal with it all. Their industry hardened omnichannel expertise in various channels like chat and email has equipped them to solve even the most pressing issues.
Keep track of tickets right from their creation to successful resolution. We provide effortless remote support to organize, prioritize, and resolve customer tickets.
Customer Support Centre Management
Focus on customer relationships and business goals. Allow our 24/7 support team’s quick response times and excellent service to provide all the support you need without the operational headaches. Be it retail, e-commerce, or a SaaS company, our support services are crafted to make your customer feel valued, every step of the way
Help your business target the right audience with a customer-first loyalty program. We help you define your reward structure, manage member communication and supervise customer rewards and redemption.
Event and Promotion
Our professionals have a single goal – to ensure that your event is a success from concept to curtain drop. Our end-to-end event and promotion management services include venue selection, budget management, staffing and supplier management