From our CEO’s desk, October 2013

Image    Dear Friends:

We have reached the end of another quarter and now it’s time to look back and reflect on our previous Jul-Sept quarter. The achievements in meeting all the set targets has left us more energized and excited to look forward to our future goals. We have initiated many new projects, expanded our service portfolio and were also able to add many more clients. Here is the brief snapshot of our achievements from the last quarter:

1. Our delivery excellence has enabled us to win the confidence of many new clients. Organizations from various sectors like Real Estate, Manufacturing, Consulting and Healthcare have decided to join us and embark on a new journey with us. The quarter-on-quarter growth rate experienced in terms of revenue and manpower is 15% and 21% respectively for the last quarter.

2. On the Premium Services front, we have bagged a major deal to manage all the Front Offices of IBM, PAN India. The good news for us is that the business has also expanded in all the major cities like Chennai, Hyderabad, Pune, Mumbai and Noida.

3. Feet on Street (FOS) vertical which caters to the Document collection for reputed Banks has contributed extensively to our current business growth. We started off this business in Bangalore and Chennai. Our commitment to delivering excellence at every touch points has helped us to successfully expand to other cities like Pune, Mumbai, Hyderabad and NCR Region.

4. As per the market needs, we have further tailored our Concierge Services to suite the demands of the HNI. Therefore, in this quarter SuperSeva’s prime focus was to generate the needs of a Premium Concierge in the market. We have added lot more value to our existing services. Many qualified professionals have been deployed who fulfills the requests of our customers just in time using our SuperSeva integrated platform. This quarter, we have found 10 new customers to join us on board to enjoy the benefits of our services and it is also very gratifying for us to see many of our existing clients opting to take this service.

5. Now coming to our new initiative, we are proud to announce about our new project on Hospital Concierge Services. The main objective of this o is to bring to the patients and the visitors a multitude of services which will make their stay in the hospitals very comfortable and hassle free. We provide complete package of services from pick up, comfortable stay and travel plan for all the patients. The patients can also enjoy the benefits of Concierge Services from their home town. We already have many clients who have introduced our services at their hospitals and have thanked us profusely for bringing out this initiative.

With the approach of the festive seasons like Dussera and Diwali, SuperSeva has also got into the festive mood in bringing out attractive offers like 87% discount on crackers for our customers. To add joy to the colour of lights , we have introduced our Diwali special collections ; a wide range of goodies from Sweets, dry fruits to crackers, diyas and rangolis. We have also decided to add a dab of colour to everyone’s wardrobe by offering festive apparels. Your home and furnishing decorations will also be taken care by SuperSeva on this special occasion. You can visit us on our online shopping site to get a better understanding of the dazzling offers we have for you this Diwali season.

Here is wishing everyone a very Happy, Prosperous and Safe Diwali. Hope this festive season will bring a lot of joy and light to everyone’s life.

Kumud Sharma
CEO

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