From the CEO’s Desk

03

“SuperSeva has been a client-focused organization since its inception. We are proud of our   tradition. We strive a 100% to provide high value and a positive experience to all our clients. !!


Dear Friends,
A financial year has just ended and a new one, unfolding. SuperSeva’s performance in the last quarter of FY14-15 has been impressive and robust. I am pleased to announce, the major initiatives and achievements for FY 14-15.

  • 10 % growth in terms of revenue
  • New Clients: Panchshil, Asian Paints, Aspire Systems, Delloite, Indegene, Lodha Aristo, Nokia , etc. to name a few

Major initiatives

  • SuperConcierge Mobile App – We have already launched the beta version of our mobile app, which is being used by selected number of users. Powered by the cloud-based platform, members can access the status of their service requests and get information about latest movies, plays, events, etc. using the SuperConcierge app
  • SuperSeva has a customer base of over a million. We consistently work towards improvising our customer analytics, customer experience, identifying ways to improve our channels’ efficiency, etc.
  •  Our recent launch Trakmail – a comprehensive automated Mailroom Management Solution has been a huge success. We have received a very positive response from our customers throughout PAN INDIA, across all industries
  • Brand Promotion –Together with our corporate partners Vodafone, Ramoji Film City, AEROINDIA2015.etc. we were able to facilitate lucrative offers and event tickets among members.

    Once again, we are happy to be able to offer, through our concierge, “the excitement of IPL”. We are excitedly looking to meet the ticket rush of the forthcoming IPL Matches from our clients and their employees – our differentiator…being able to access our offerings from the comfort of their homes/offices..

    We just concluded our annual day celebrations with vibrancy and grandiose. Plans for future business enhancements were discussed. All our achievements are outcomes of your unremitting support. I am thankful to all of you, Clients and partners, who have trusted us over the years and helped us grow and create a mark in the industry.

    I look forward to a mutually supportive business relationship to soar to new heights and break records.

    Should you have suggestions or recommendation, please feel free to mail me at kumud@superseva.com.

Kumud Sharma

      CEO

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