Did you know that SuperSeva offers complete office facilities management service?
You can now delegate your office facility management completely to SuperSeva. We offer ‘end-to-end’ comprehensive premium office facilities management. This way, you can maximize revenue by lowering operation costs without compromising on service levels.
What do we offer?
Our office facilities management service can be broadly divided into:
- Soft Services
- Hard Services
- Pest Control
Soft services are central to office maintenance. There are a host of services that fall under the category of soft services. They are:
- House-keeping and Hospitality:
We will take care of all the house-keeping and hospitality needs of your enterprise. Providing proper ‘house-keeping and hospitality’ is important to achieve complete office maintenance service. Our service includes:
- Office floor maintenance
- Cafeteria maintenance
- Washroom maintenance and so on
Service Standards: We offer house-keeping and hospitality according to one of these three service standards.
- Basic Standard: refers to the maintenance of specified area in a reasonably good condition. Usually, office indoors, fire exits, staircase, basement, lift and car parking area is maintained to basic standard.
- Prestige Standard: Areas which are marked to be maintained in prestige standard will have high level of cleanliness maintained, always. We ensure that better floor gloss levels are maintained in these areas. Board rooms, reception areas, lobbies, cabins or rooms of top management are some of the areas which are maintained in prestige standard.
- Hygiene Standard: There are some areas which require high level of hygiene to be continuously maintained. Rest rooms, Kitchens, Cafeteria, Pantry, etc. needs to be maintained according to hygiene standard. Waste bins, underside of workstations, hidden surfaces, hinges, etc. are also maintained to hygiene standard.
- Facade or Glass Cleaning:
Facade or glass cleaning forms such an important part of office facility management. SuperSeva ensures that it is maintained in a clean and hygienic manner. We are known for our professionalism when it comes rendering these services.
- Garden and Lawn Maintenance:
SuperSeva will not only maintain the lawn in your premises but we will do gardening as well. We perform replanting and indoor plant landscaping to enhance the beauty of your office space. We maintain turfs, trees, shrubs and other plants in your establishment. We undertake complete facility management of your office premises by leveraging well-trained staff and suitable equipment.
- Electrical and Mechanical maintenance:
- We will provide complete electro-mechanical service for your office equipment. Every project that is handled by us is done using good quality materials and equipment to ensure better office facility management.
We provide the following services:
- Electrical Maintenance
- HVAC – Heating Ventilation and Air Conditioning
- Handyman Services
- Integrated Water Management
- Fire Protection:
SuperSeva offers quick and reliable fire protection service for client’s assets. Fire protection is an important cog in the wheel for ensuring complete office facility management. The key features of our fire protection service are:
Safety: SuperSeva follows strict security measures. We follow strict security guidelines and aim to reduce unsafe activities to nil.
Time management: We ensure that there are no time delays when it comes to handling any fire issues. We have designed our hierarchy to make sure that our response time stays to bare minimum.
Target Completion: We have hundred percent problem resolution record so far and none of our clients have black listed us.
Systems and Processes: SuperSeva has a thoroughly professional approach when it comes to handling fire hazards. We have carefully designed Standard Operating Procedures (SOPs) to ensure fool proof resolution of fire issues.
SuperSeva provides total security to your office premises using well-trained man-power and appropriate technology. We ensure that your office facilities are safe and hundred percent secure.
We have adopted the highest security standards in the industry by consulting insurance companies, police and fire departments. We make sure that we hire the right security personnel by performing proper screening and background verification.
Our Security ambit:
- CCTV Monitoring
- Fire protection
- Manned Guarding
- Event Security
- Crowd Management and Evacuation
- Key Management
- Car Protection (at Parking area)
- Security Patrols
- Dealing with Unruly Behavior
- Tenant Liaison
We also cater to additional requests like monitoring the movement (entry and exit) of office gadgets like laptops.
- Pest Control:
Pest infestation can be very irritating, but you need not worry as it is covered under SuperSeva facility management services. We will design a pest control plan for your office premises based on:
- Office size
- Type of pest
- Level of infestation
- Impact of the treatment on your employees
- Any government or industry rules and regulation that your office must comply
In a nutshell:
You can now concentrate on your core business by delegating your facility management needs to SuperSeva. We will not only provide soft services and hard services, but we also render security and pest control too. Thus, we offer complete facility management for your enterprise.
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