Front office

Managed Front Office Service – MFO Case Challenge 3

September 16, 2011
The last in the series of Managed Front Office case challenges, today we look at “Missed Opportunity“. Challenges Assuming a situation where an important multi billion dollar foreign client is exepected to call and the front office is either handled by an in-house executive or a Security Personnel, there is  a possiblity that the client

Managed Front Office Service – MFO Case Challenge 2

September 13, 2011
We started the series on the challenges faced by the organization and its stakeholders in having an in house front office management system and the advantages of outsourcing it to an expert. This day we will look at ‘Absenteeism‘ as a case in point. On a day when an important client’s visit was scheduled, the

Managed Front Office Service – MFO Case Challenge 1

September 10, 2011
Let us assume a hypothetical scenario where an organization’s Front Office is managed by Security Officials. Now who would want to see a watchman at the reception  greet them when they enter a swanky office premise? The Challenges  The Visitor’s point of view The maximum contribution he can make to the front office is to

SuperSeva’s Managed Front Office Service

August 27, 2011
Various studies have suggested that it takes just about 3 seconds to create a first impression about oneself through appropriate demeanor, attire, and communication skills, leading to a perception that might sometimes be impossible to alter. Hence the very First Impressions become very crucial for anyone to create a long term relations. For an organization,

Superseva Services

March 21, 2011
SuperSeva Services Pvt Ltd offers personal and professional services to corporate and their employees. The service ranges from corporate services like Concierge services, Corporate Help Desk, HR, Payroll, Facilities Management Services, Front office, Corporate Events, Training and Support Services. For the employee we offer  Personal Assistant Services such as Billing, Ticketing, RTO, Passport, PAN card,