Office Services

Managed Front Office Service – MFO Case Challenge 2

September 13, 2011
We started the series on the challenges faced by the organization and its stakeholders in having an in house front office management system and the advantages of outsourcing it to an expert. This day we will look at ‘Absenteeism‘ as a case in point. On a day when an important client’s visit was scheduled, the

Managed Front Office Service – MFO Case Challenge 1

September 10, 2011
Let us assume a hypothetical scenario where an organization’s Front Office is managed by Security Officials. Now who would want to see a watchman at the reception  greet them when they enter a swanky office premise? The Challenges  The Visitor’s point of view The maximum contribution he can make to the front office is to