This festive season Malls are looking for innovative ways to attract customers

Premium Shopping Malls are constantly looking for ways to polish their service delivery and attract more customers. We have an idea! How about pampering them by providing a one-shop-stop concierge desk at your shopping mall? With the desk, your customers can experience the ease of paying their electricity bills, couriering their mother’s birthday gift, even booking tickets for their upcoming holidays- all while they are shopping at your outlet. Sounds like a one off idea? Well it is! And Phoenix Mall in Mumbai has already signed up!

SuperSeva recently bagged the permission to set up a concierge desk at the Phoenix Mall in Mumbai. The Desk is operational for 12 hours each day providing all the concierge services, highlights being restaurant table booking, shopping assistance, cab booking assistance with guaranteed instant fulfillment. SuperSeva concierge desk is an addition to all the other services that the mall provides such as:

  • ATM (HDFC, Corporation Bank, Axis Bank, Stan C)
  • Wi-Fi
  • Thomas Cook
  • Valet Parking
  • Smoking Zone
  • Food Court

The average target audience of retail outlets in cities work five days a week and divide their time in weekend, between doing their odd chores such as paying electricity bills and shopping at malls/retail stores. Providing a concierge set up at the store itself will not just save your customers a lot of effort, but also give them more time to shop till they drop! So what are you waiting for?  Set up SuperSeva concierge desk at your outlet, just before the festive season of Dussehra and Diwali starts and see your sales figures plump up!

SuperSeva is an industry leader in concierge services handling about 30,000 client requests per month. SuperSevacurrently operates in 18 cities across the country. To know more about this, contact us on our Toll free number 1800 102 9192 or mail us at info@superseva.com.

Add a Comment