A front office is the vantage point for any organization. It not only acts as the face of an organization, but reflects the personality of the organization. A well organized and well-endowed front office goes a long way in creating an impact in the first instance.
Front desk being the face of your organization and the first person being contacted by anyone entering the office is the front desk. It is imperative to have a courteous, calm and well trained front office professional to manage the front desk. Personal characteristics like charming, patient and helpful are the vital qualities that every front desk professional should possess. But how can you stay rested that the smart front office professional whom you have hired will be efficient in their work? Who would train them to perform effectively according to your company’s policies?
The answer to all the questions above is to avail the benefits of SuperSeva advantage in Managing Front Office services. We have presented a very unique service catered to your requirements where you need to outsource all your responsibilities related to the functions of a Front Office to us and we can assure you of a better service like never before. Our service will be based on SLA’s. The most important thing is that you will not be hassled with the entire tedious work of interviewing, recruiting, training, payroll, motivating, retaining, rewarding and appraising your Front Office professional. We will also take care of their absenteeism for which you will not have to bother and instead focus on your core job. Our front office executives are always accountable for an efficient functioning of your Front Desk as they undergo a rigorous training with us in the following areas:
- Dresses in proper, professional attire
- Greet/handle/prioritize visitors
- Handle phone calls
- Route phone calls
- Respond to inquiries
- Monitor visitor access
- Take messages
- Book/cancel appointments
- Sort mail
- Make fax transmittal
- Handle deliveries