Front Office: Challenges and Our Solution

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Your front office staff is the face of your practice — an expression of your practice’s philosophy, attitude, and values. For an organization, Front Office / Reception is the first point of contact with their clients, vendors, customers, visitors and employees. Especially the MNCs, where a right Front Office Executive is must to put a good impact on to their clients.

Though, it’s not an easy task. It’s a tough job to keep these people and keep their morale high because these positions include high level of stress. Along with there are few more challenges like:

  • Absenteeism
  • Training
  • Career growth

The best way to handle this would be to outsource this critical function to an expert. And if you are searching for experts then SuperSeva is one of them.  SuperSeva offers professionally groomed and trained front office staff that can manage your reception with ease, giving out a fantastic impression of your company. We always have a backup plan so as to avoid absenteeism. Our every receptionist is trained and provided with exactly the same skills so that at all times, work at your front office is completed.

 The front office executive is trained to:

  • Dresses in proper, professional attire
  • Greet/handle/prioritize visitors
  • Handle phone calls
  • Route phone calls
  • Respond to enquiries
  • Monitor visitor access
  • Take messages
  • Book/cancel appointments
  • Sort mail
  • Make fax transmittals
  • Handle deliveries

The organization doesn’t need to worry about recruiting and payroll; once you outsource us we will be taking care about all of that and beyond.

For any further queries you may mail us at info@superseva.com or you can call us at 1800 102 9192. For all the latest updates, do visit our FACEBOOK page. 

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